Doria: Banca d'Italia leverages tradition for innovation challenge
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Doria: Banca d'Italia leverages tradition for innovation challenge

Massimo Doria, General Secretary of the Banca d'Italia, emphasized the central bank's strategy to leverage tradition and expertise in addressing the challenges of technological innovation and human capital development. He spoke at a conference in Cagliari on March 19, 2026.

Navigating a complex digital landscape

Banca d'Italia operates in a complex environment marked by geopolitical tensions and unprecedented technological acceleration, as outlined in its new Strategic Plan.

This rapid change, driven by distributed ledger technologies and generative artificial intelligence, reshapes the financial system and challenges traditional regulatory tools.

AI significantly transforms work processes, impacting competencies and requiring collaboration with automated systems.

The central bank aims to leverage innovation for efficiency and improved services, while vigilantly identifying potential threats to financial stability, payment systems, and consumer protection.

Public-private dialogue is crucial to guide these new trends.

Banca d'Italia navigates this turbulent landscape by relying on its deep specialized expertise and a shared culture founded on analytical rigor, reliability, service, and independent judgment.

This foundation enables an open yet cautious approach to continuous change, moving beyond conservative or uncritically enthusiastic stances.

Cultivating future-proof competencies

Cultivating future-proof competencies is a strategic challenge for Banca d'Italia, driven by pervasive AI integration.

The central bank combines high-level specialized skills with essential behavioral and transversal competencies, continuously monitoring emerging needs.

This demands highly qualified specialists, requiring collaboration between academia, businesses, and institutions to build robust skill ecosystems, reducing the demand-supply gap.

Managerial roles need strong behavioral competencies and diversified experiences for agility and proactive change management.

Organizations must provide training and incentives, but individuals are ultimately responsible for their continuous development, embracing opportunities with curiosity and courage.

Adapting talent for tomorrow

Banca d'Italia's proactive diversification of its workforce, integrating data scientists and AI experts, is a pragmatic response to the evolving digital landscape.

This strategic shift, supported by continuous training and project-based work, is crucial for future relevance.

Yet, integrating these new profiles and evolving the organizational culture to attract and retain talent remains a significant, ongoing challenge.